Simplifying Telecommunications Services
Off Mwai Kibaki Road Plot No 473, NHC Street | Call: 0800 712 354 "Toll Free"
MOBILE MONEY PAYMENTS
Mobile money is a service that allows a mobile phone user to store funds in a secure electronic account, linked to a mobile phone number as provided by mobile network operators such as M-Pesa, Tigopesa, Airtel Money, Halopesa, or others.
Through mobile money services, users can store, send, and receive money using their mobile phones. They can pay for goods and services, utility bills, school fees, or many others. They can also withdraw cash from authorized known Mobile Money agents.
Our Mobile money services are easily accessible, fast, and secure to our customers through multiple channels such as USSD code, WhatsApp, Mobile application, Mobile Point of Sale(MPOS), Web & Dynamic Scannable QR codes.
Deposit Payments: This type of mobile money payment allows businesses to collect and accept funds/payments from Customers to Business (C2B) through the use of six(6) digits numbers called Paybill in such a way that it enables customers to pay for various goods and services offered by businesses via mobile phone channels. Customers can make payments to businesses by navigating through the operator’s Mobile Money USSD menu and/or app to effect and complete the payment transaction. The customer has to cite a reference, business number(paybill), and amount, the transaction is finally authenticated by password from the user’s mobile money wallet PIN.
Payout/Withdraw Payments: B2C (Business to Customers) Mobile Money Disbursement: This type of mobile money payment allows businesses to disburse or send out funds/payments to their payees most commonly referred to as customers, staff, volunteers, beneficiaries, or various stakeholders. Payout payments enable businesses to perform Business To Customer (B2C) transactions.
Mobile Money USSD Push Payment: This type of mobile money payment allows merchants/third parties to initiate the payment request to a customer over USSD Push interaction through our Merchant Payment API, the customer will approve the transaction by entering Mobile Money wallet (Airtel Money, M-Pesa, Tigopesa, or Halopesa) PIN on USSD interface menu to approve and confirm the transaction. Our Payment Gateway will finally call the callback API of the merchant with final transaction details after the customer’s confirmation, callback API would be hosted by a third-party system as per the given Callback API details.
Mobile Money API: Our Mobile Money Payment Gateway through APIs is able to expose send, receive & transaction lookup Mobile Money functionalities through secured Mobile Money APIs which support end-to-end data encryption with authorization, payload hashing with signing, and authentication. Our Payment Gateway allows businesses to extend the power of their existing systems such as e-commerce sites, billing systems, or accounting systems by tapping into our Payment API, Payout API, USSD Push Debit Payment API, or Transaction Lookup API.
Our Unique Mobile Money Payments Features:
1. Contactless ways for payments of goods and services
2. Ability to integrate/enable any existing legacy system or database with mobile money payments
3. We are offering extremely large transaction processing throughput(TPS) for real-time transaction settlements.
Freequently Asked Questions
Our NOC team is available for 16 hours, 7 days a week, providing first-level support.
Each MNO will provide a Partner portal for which you will receive credentials.
1.Shared Paybill: When using FastHub's shared paybill, the payment reflects as being made to FastHub when users make payments. 2. Dedicated Paybill: With a dedicated paybill, the business acquires the paybill directly from Mobile Network Operators (MNOs).
Shared Paybill: It takes 3 to 7 working days to set up a shared paybill. Dedicated Paybill: Acquiring and integrating a dedicated paybill from MNOs takes 6 to 7 weeks.
No, Vodacom is not available for Push payment on the shared pay bill.
No, the shared pay bill service is not available for Microfinance.
Mobile Money Collection can be used to pay for various services offered by businesses, ensuring a convenient and secure payment method for customers.
Customers initiate payments by using their mobile money services to send money to the provided account number. They are required to include a unique reference or order number during the transaction.
Yes, businesses using Mobile Money Collection should have a unique reference or order number for each transaction. This ensures proper tracking and identification of payments.
FastHub implements security measures to safeguard Mobile Money Collection transactions. Data encryption and compliance with relevant security standards are integral parts of the security measures implemented.
Yes, Mobile Money Collection is suitable for businesses of all sizes, providing a versatile payment solution that caters to the needs of both small and large enterprises.
Please contact our business team by leaving a message on the website, and the team will get back to you with the relevant information.
On average, it takes 48 to 72 working hours.
No, the Mobile Money Commission fee is exclusive of Operator Charges.
Each MNO will provide a Partner portal for which you will receive credentials.
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