INFORMATION ON DEMAND

Name: FASTHUB SOLUTIONS LIMITED
Address: Off Mwai Kibaki Road, Plot No 473, NHC Street, Tanzania, Dar es Salaam, Po.Box 31206, 255
Telephone: 0800712354

We have a SMS (short message service) or USSD (Unstructured Supplementary Service Data) querying platform that allows users to quickly query and access company useful information. It enables users to navigate a SMS or USSD menu of information. Information on demand is used to educate the public about services, products, and solutions of an enterprise.

Our Unique Information on Demand Features:

1. The mobile users can access information at their own convenience.

2. Very efficient way of providing access to information as the services/information provider uploads the information once and edits when necessary.

3. Can be used to obtain high quality customer leads since the users have shown interest in you – leading to a higher conversion rate.

4. Can be used to obtain high quality customer leads since the users have shown interest in you – leading to a higher conversion rate.

Freequently Asked Questions

What is FastHub's Information on Demand service?

Ans: is a platform that allows users, customers, and the general public, to quickly query and access valuable information. This can be achieved through SMS queries, providing an efficient means of communication.

What are the unique features of FastHub's Information on Demand service?

Ans: FastHub's Information on Demand service offers the following unique features: Generate leads from existing marketing channels, Enable users to navigate a menu of information, and facilitate education about various products and services.

How does the service work?

Ans: Mobile users initiate interaction by sending a keyword to a short code. The application sends a menu through SMS, allowing users to select and respond to specific menu items for desired information. If further information is requested, an email alert is sent to the Company for follow-up.

What is the objective of Fasthub's Information on Demand service?

Ans: The objective is to enable the public to have a dialogue with the system through text messages.

Who is the targeted audience for the Information on Demand service?

Ans: The service is intended for Company customers and the general public, offering a user-friendly means to access relevant information.

How can mobile users access information through the service?

Ans: Mobile users send a keyword to an Sms short code, triggering the system to send a menu via SMS. Users then select the desired menu item, and the application responds with the requested information.

Can the Information on Demand service be used for self-help and reducing customer care queries?

Ans: Yes, the service can be used as a self-help tool to provide information efficiently, reducing the volume of customer care queries.

How does the service facilitate lead generation for the Company?

Ans: Users expressing interest in specific information generate high-quality leads. The system alerts the Company, allowing them to contact the mobile user for further information, leading to a higher conversion rate.

Can the information provided be updated and edited easily?

Ans: Yes, the service allows for easy updating and editing of information, providing a convenient and efficient means for the services/information provider.

How can a Company get started with FastHub's Information on Demand service?

Ans: To get started, the Company can contact FastHub's sales team by leaving a message for Sales via our website. Our team will guide you through the onboarding process and provide the necessary information for implementation.

What kind of information can the Company populate the application with?

Ans: The company has the flexibility to populate the application with text content relevant to its services, products, and solutions. This allows for a customized and informative user experience.