Mobile Survey

Name: FASTHUB SOLUTIONS LIMITED
Address: Off Mwai Kibaki Road, Plot No 473, NHC Street, Tanzania, Dar es Salaam, Po.Box 31206, 255
Telephone: 0800712354

FastHub has the best and an easy-to-use real-time feedback-rendering platform that is using SMS and USSD based tools of conducting surveys for feature and smartphone users that help your business get the answers you need from your audience in real-time.

We make use of SMS Shortcode or USSD code tools for conducting simple and complex questionnaires or quizzes with a couple of questions that allows any mobile users to give real-time structured feedback to any business, enterprise or organization directly from their phones through opening a direct SMS or USSD session communication channel between companies and customers.

Several mobile surveys or quizzes can be conducted simultaneously, to create a survey or quiz the partner has to give it a name and specify the survey type, then questions are inserted as per relevant question type i.e., closed ended and open ended.

Our Unique Mobile Survey Features:

1. Get qualitative and quantitative feedback and insights of your service quality, market position.

2. Efficiently collect, respond and analyse data or information from your customer in real-time using text based mobile survey.

Freequently Asked Questions

What is Fasthub Solutions' Mobile Survey product?

Ans: is an SMS-based tool designed for conducting straightforward questionnaires. It enables mobile users to provide real-time, structured feedback through a concise set of questions.

In what formats can surveys be created?

Ans: Surveys can be created in diverse formats, encompassing multiple-choice questions, open-ended queries, and rating scales. The product provides a variety of question types to cater to the specific needs of your survey.

Can I personalize and brand my surveys?

Ans: Absolutely. With the Mobile Survey product, you have the flexibility to customize the appearance of your surveys. This includes adding your logo, selecting specific color schemes, and incorporating personalized messages to align with your brand.

How do I initiate a survey?

Ans: You can initiate a survey in two ways: by sending the first question directly to mobile users or by allowing users to start the survey by sending specific keywords.

What types of reporting and analytics are available for survey results?

Ans: Our platform offers a user-friendly dashboard, allowing you to access real-time analytics, generate reports, and export data for in-depth analysis.

How secure is the data collected through Mobile Surveys?

Ans: We prioritize the security of collected data by implementing robust measures. These include data encryption and adherence to data protection regulations, ensuring a high level of security for all survey data.

Is it possible to integrate Mobile Surveys with other systems or applications?

Ans: Certainly. We offer integration options and provide API documentation to ensure smooth integration with your existing systems

How can I inquire about the pricing plans for the Mobile Survey product?

Ans: To get information on pricing plans, please feel free to leave a message for Sales via our website or call us at 0800712354 for free. Our team will be happy to assist you through the inquiry process.

Is it possible for users to take part in the survey exclusively using smartphones?

Ans: Participants can engage in the survey using smartphones and feature phones. It is an SMS-based survey.

Does the survey platform provide incentive options for participants?

Ans: Yes, our survey platforms empower you to reward participants with incentives, such as Airtime or Mobile Money, upon the completion of all survey questions.