Ans: FastHub's Outbound Dialing (OBD) solution is a robust system designed to efficiently manage mobile service-provider-initiated outbound calls. It includes features such as an automated voice attendant, subscription reminders, and the ability to track the duration users listen to audio messages. This solution is an effective tool for business promotions, critical subscriber alerts, and detailed call analytics.

Ans: The Outbound Dialing Solution offers: Automated Voice Attendant Subscription reminders Ad campaign management Efficient handling of outbound calls Detailed call analytics, including the duration users listen to audio messages Improved operational efficiency

Ans: The benefits of the Outbound Dialing Solution include: Improved operational efficiency Enhanced customer service and increased customer satisfaction Immediate message delivery during emergencies via voice calls Advanced analytics to track user engagement, including audio listening duration

Ans: Yes, the Outbound Dialing Solution is an effective tool for subscription reminders, alerting subscribers in critical times for the continuation of subscriptions. It adds significant value over manual operations, especially for large numbers.

Ans: In the Automated Call Flow, the Company initiates calls to their customers, who then receive automated messages related to any company issue. This feature streamlines communication with customers.

Ans: Yes, the platform provides a Live Calls and Call Queues Reporting section. It displays recorded calls and reports on the status of those calls, indicating whether the customer answered, was busy, or did not answer at all.

Ans: The solution allows for the addition of numbers that the Company wishes to call. This flexibility ensures that specific customer segments can be targeted effectively.

Ans: The Campaigns feature allows users to add, edit, or delete broadcast campaigns. Users can activate/deactivate a campaign when adding or editing it. Existing campaigns are displayed in a list for easy management.

Ans: For information on pricing plans and packages, Please feel free to leave a message for Sales via our website or contact us toll-free at 0800712354. They will provide detailed information based on your specific business requirements.

Ans: For further inquiries or to discuss your specific needs, Please feel free to leave a message for Sales via our website

Ans: No, currently, our OBD services are limited to operations within Tanzania. We cannot establish SIP connections over the internet or VPN. The service can be set up on our SIP Gateway or at the customer's office physically located in Tanzania.

Ans: No, due to regulatory restrictions, our services cannot be extended to any cloud provider outside Tanzania. Internet connection for SIP is not allowed. However, if there is no physical office in the country, we can deploy your server or rent one of our colocated servers from our data center hosting. All service deployment needs to be done physically in Tanzania, as these servers cannot be connected remotely.

Ans: If the client does not have a physical office in Tanzania, we can deploy your server or rent one of our colocated servers from our data center hosting. However, all service deployment must be physically done in Tanzania, as these servers cannot be connected remotely due to internet restrictions.

Ans: If the client is hosting OBD, a physical link from any Mobile Network Operators in Tanzania is needed to ensure connectivity and compliance with regulatory requirements. This physical link is necessary for properly functioning the Voice Solution hosted by the client.

Ans: No, it is not allowed to create SIP connections over the internet or VPN for our voice services in Tanzania. The service can only be set up on our SIP Gateway or at the customer's physical location in Tanzania.