FastHub | Pricing

Our product pricing

Prices for the following networks: Vodacom, Tigo, Airtel, Halotel, Zantel and TTCL.

SMS Traffic Range Price Per SMS in TZS (VAT Excl) Price Per SMS in TZS (VAT Incl)
0 – 500,000 Tsh 21 Tsh 25
500,001 – 1,000,000 Tsh 17 Tsh 20
1,000,000 – 1,500,000 Tsh 14 Tsh 17
1,500,000+ Tsh 11 Tsh 13
API costs Tsh 100,000 Tsh 118,000
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Activity Item Count Unit Cost (VAT Excl) Unit Cost (VAT Incl)

DEDICATED

USSD Shortcode Acquisition - TCRA One Off $2,000 $2,360
USSD Shortcode Acquisition - TCRA Yearly – Paid from Year 2 $2,000 $2,950

Operator Integration: Operators Fees

Vodacom One Off $0 $0
Tigo One Off $0 $0
Airtel One Off $0 $0
Halotel One Off $0 $0
Zantel One Off $0 $0

Operator Integration: FastHub Fees

Vodacom Per SMS $750 $885
Tigo Per SMS $750 $885
Airtel Per SMS $750 $885
Halotel Per SMS $750 $$885
Zantel Per SMS $750 $885
USSD Tree Development (For not more than 5 level tree) One Off $3,000 $3,000

USSD Session Cost (No Charges to Customers)

Vodacom For Every 20 Seconds Tsh 44 Tsh 52
Tigo Per Session Tsh 35 Tsh 41
Airtel Per Session Tsh 35 Tsh 41
Halotel Per Session Tsh 35 Tsh 41
Zantel Per Session Tsh 35 Tsh 41
Support and Maintenance for One Short for All Operators Monthly $500 $590

Note: USSD sessions are between 2 to 3mins depending on operator.

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Prices are not fixed. They are subject to change upon customisation requests.

Activity Item Count Unit Cost (VAT Excl) Unit Cost (VAT Incl)
IVR Service One Off Setup (Voice line, service and Extensions Configuration) One off - Paid after contract signing Tsh 10,000,000 Tsh 11,800,000
Dedicated PBX Module for Non-Shared Management, IVR Management, Audio Prompt Management, Reporting, Admin Module and Many More One off – Paid after contract signing Tsh 8,000,000/USD 3,500 Tsh 9,440,000/USD 4,130
One Time Installation Cost One off – Paid after contract signing Tsh 5,000,000  
ISDN PRI/E1, Toll-Free Rated Line Lease, Hosting and Maintenance Monthly Tsh 800,000 Tsh 944,000

Call Charges Per Second

Call Charges Per Second - Toll free

Incoming Call Per Second-Toll Free Number (TFN) Billed Monthly Tsh 4.5 Tsh 5.3
Incoming Call Per Second-Toll Free Number (TFN) Billed Monthly Tsh 4.5 Tsh 5.3

Call Charges Per Second – Standard Rated

Incoming Call Per Second – Standard rated Billed Monthly Tsh 0 Tsh 0
Incoming Call Per Second – Standard rated Billed Monthly Tsh 0 Tsh 0

Call Center Agents

Call Center Agents/User Less Than 10 Per Agent/User Per Month Tsh 0 Tsh 0
Call Center Agents/User Less Than 10 Per Agent/User Per Month Tsh 25,000 Tsh 25,000
"Mid-Level Phone Mid-Level Phone (Optional) Recording of Each IVR voice prompt (Optional)" Per IP Phone Tsh 400,000 Tsh 472,000
"Mid-Level Phone Mid-Level Phone (Optional) Recording of Each IVR voice prompt (Optional)" Per IP Phone Tsh 200,000 Tsh 236,000
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Prices are not fixed. They are subject to change upon customisation requests.

Activity Item Count Unit Cost (VAT Excl) Unit Cost (VAT Incl)
IVR Service One Off Setup (Voice line, service and Extensions Configuration) One off Tsh 10,000,000 Tsh 11,800,000
Dedicated PBX Module for Non-Shared Management, IVR Management, Audio Prompt Management, Reporting, Admin Module and Many More One off Tsh 8,000,000/USD 3,500 Tsh 9,440,000/USD 4,130
One Time Installation Cost One off Tsh 5,000,000  

Call Charges Per Second

Call Charges Per Second - Toll free

Incoming Call Per Second-Toll Free Number (TFN) Billed Monthly Tsh 4.5 Tsh 5.3
Incoming Call Per Second-Toll Free Number (TFN) Billed Monthly Tsh 4.5 Tsh 5.3

Call Charges Per Second – Standard Rated

Incoming Call Per Second – Standard rated Billed Monthly Tsh 0 Tsh 0
Incoming Call Per Second – Standard rated Billed Monthly Tsh 0 Tsh 0

Call Center Agents

Call Center Agents/User Less Than 10 Per Agent/User Per Month Tsh 0 Tsh 0
Call Center Agents/User Less Than 10 Per Agent/User Per Month Tsh 25,000 Tsh 25,000
"Mid-Level Phone Mid-Level Phone (Optional) Recording of Each IVR voice prompt (Optional)" Per IP Phone Tsh 400,000 Tsh 472,000
"Mid-Level Phone Mid-Level Phone (Optional) Recording of Each IVR voice prompt (Optional)" Per IP Phone Tsh 200,000 Tsh 236,000
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Activity Item Count Unit Cost (VAT Excl) Unit Cost (VAT Incl)
Dedicated Shortcode Acquisition from TCRA $2,000 $2,360
Dedicated shortcode renewal Renewal code charges paid to TCRA $2,500 $2,500

SMS Cost Incoming Toll Free

Call Charges Per Second - Toll free

Vodacom Per SMS Tsh 80 TTsh 90
Tigo pesa Per SMS Tsh 80 TTsh 90
Halotel Per SMS Tsh 80 TTsh 90
Airtel Per SMS Tsh 80 TTsh 90

SMS Cost Outgoing

Vodacom Per SMS Tsh 26 TTsh 31
Tigopesa Per SMS Tsh 26 TTsh 31
Halotel Per SMS Tsh 26 TTsh 31
Airtel Per SMS Tsh 26 TTsh 31
Support and Maintenance for All Operators Monthly Tsh 500,000 Tsh 590,000
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Activity Item Count Unit Cost (VAT Excl) Unit Cost (VAT Incl)
Pay Bill Number Code Acquisition One Time $0 $0

Third party integration per operator - One Off Fee

Vodacom Per SMS $750 $885
Tigo Per SMS $750 $885
Airtel Per SMS $750 $885
Halotel Per SMS $750 $885
Zantel Per SMS $750 $885

Mobile Money Commission Charges per Transaction Exclusive of Operator Charges

M-Pesa Per Transaction 1.85% 1.85%
Tigopesa Per Transaction 1.85% 1.85%
Halopesa Per Transaction 1.85% 1.85%
Airtel-Money Per Transaction 1.85% 1.85%
Paybill Hosting, Support and Maintenance Monthly $0 $0

MOBILE MONEY-SHARED PAYBILL

Vodacom Per Operator $0 $0
Tigo Per Operator $0 $0
Airtel Per Operator $0 $0
Halotel Per Operator $0 $0
Zantel Per Operator $0 $0
Paybill Hosting, Support and Maintenance Monthly Tsh 0 Tsh 0
Integration and Account Activation One time $500 $590

Mobile Money Commission Charges per Transaction Exclusive of Operator Charges

Mpesa Per Transaction 1.85% 1.85%
TigoPesa Per Transaction 1.85% 1.85%
Airtel Money Per Transaction 1.85% 1.85%
Halopesa Per Transaction 1.85% 1.85%
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Activity Item Count Unit Cost (VAT Excl) Unit Cost (VAT Incl)

DEDICATED

TCRA Shortcode Annual Fees Annual $2,000 $2,360
TCRA Shortcode Annual Fees Renew Annual $2,500 $2,950

Operator Integration: Operators Fees

Tigo One Off $750 $885
Airtel One Off $750 $885
Halotel One Off $750 $885
Zantel One Off $750 $885

Operator Integration: FastHub Fees

M-Pesa Per SMS $750 $885
Tigopesa Per SMS $750 $885
Halopesa Per SMS $750 $885
Airtel-Money Per SMS $750 $885

SMS Cost Incoming Toll-Free Charges to Customer

M-Pesa Per SMS Tsh 80 Tsh 94
Tigopesa Per SMS Tsh 80 Tsh 94
Halopesa Per SMS Tsh 80 Tsh 94
Airtel-Money Per SMS Tsh 80 Tsh 94

SMS Cost Outgoing

M-Pesa Per SMS Tsh 26 Tsh 31
Tigopesa Per SMS Tsh 26 Tsh 31
Halopesa Per SMS Tsh 26 Tsh 31
Airtel-Money Per SMS Tsh 26 Tsh 31
Support and Maintenance for All Operators Monthly $500 590
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Activity Item Count Unit Cost (VAT Excl) Unit Cost (VAT Incl)
One Time Keyword Setup Fee Per Keyword Tsh 150,000 Tsh 177,000

SMS Cost Incoming Toll Free (No Chargers to Customer)

Vodacom Per SMS Tsh 80 Tsh 94
Airtel Per SMS Tsh 80 Tsh 94
Tigo Per SMS Tsh 80 Tsh 94
Halotel Per SMS Tsh 80 Tsh 94
Zantel Per SMS Tsh 80 Tsh 94
Shortcode Rental, Support and Maintenance for All Operators Monthly Tsh 500,000 Tsh 590,000
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Activity Item Count Unit Cost (VAT Excl) Unit Cost (VAT Incl)
  1 – 20 Users Tsh 100,000 Tsh 118,000
  21 – 50 Users Tsh 75,000 Tsh 88,500
  51 – 100 Users Tsh 50,000 Tsh 59,000
  100+ Users Tsh 25,000 Tsh 29,500
Training;   Tsh 0 Tsh 0
One Time Setup   Tsh 8,000,000 Tsh 9,440,000
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Activity Item Count Unit Cost (VAT Excl) Unit Cost (VAT Incl)
System Set-Up fee One time Tsh 3,500,000 Tsh 4,130,000
SMS Cost Outgoing Per SMS Tsh 21 Tsh 25
Mobile Money Commission Charge Per Transaction Per Transaction 1.85% 1.85%
Mobile Insurance Platform Support, Hosting and maintenance for all operators Monthly Tsh 350,000 Tsh 413,000
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ITEM Item count Unit cost(VAT EXCL) Unit cost(VAT Incl)
WhatsApp One Time Setup and Chatbot Tree Development "One-Time Fee (For not more than 5 level tree)" TSh4,000,000 TSh472,000
WhatsApp Business Number Hosting Monthly Applicable to Dedicated WhatsApp Numbers Only TSh 400,000 TSh 472,000
WhatsApp Business Number Hosting Monthly Applicable to Dedicated WhatsApp Numbers Only TSh 250,000 TSh 295,000
CRM Cost Per Agent Monthly TSh 150,000 TSh177,000
Session Message (Outgoing) Per Reply (WhatsApp SMS) TSh 4 TSh 5
Session Message (Incoming)   TSh 0 TSh 0
WhatsApp Business Number Activation One-Time Fee Applicable to Dedicated WhatsApp Numbers Only TSh 1,500,000 TSh1,770,000
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