FastHub | Call Center
Call Center

Call Center

A call center service is a centralized telephone system that is equipped to handle large traffic of customer call requests to a business.

Our system is highly secure, reliable and cost efficient with outbound and inbound call routing services that can handle any customer to business; business to customer; or business to business calls.

A customer can be presented by a recorded menu or a direct call to a live customer service representative. Our call center system has extensive features including but not limited to voice mailbox, voice recording, call queuing, call parking and paging, call conferencing, automated attendant features, relational database integration, interactive voice response, ability to send and receive faxes and third-party system integration.

Our Unique Call Center Features:
✓ IVR-Interactive Voice Response
✓ Inbound and Outbound Dialing
✓ Live customer care & service representative.

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